Terms and Conditions - RÄUM Music

Terms and Conditions

Welcome to RÄUM Music! We are dedicated to providing you with unique and innovative musical instruments and accessories. Before you proceed with your purchase, please take a moment to review our terms and conditions.

1. Product Descriptions: We strive to provide accurate and detailed product descriptions to help you make informed decisions. However, please note that slight variations may occur due to manufacturing processes or individual instrument characteristics.

2. Pricing and Payment: All prices listed on our website are in USD and are subject to change without notice. We accept various payment methods, including credit cards and PayPal. Your payment information is securely processed, and we do not store any credit card details.

3. Shipping: We offer worldwide shipping. Please note that shipping times may vary depending on your location. Once your order is shipped, you will receive a confirmation email with tracking information. Any customs fees or import duties are the responsibility of the buyer.

4. Returns and Exchanges: Due to the sensitive nature of our products, custom-made Copper Flutes are returnable only for manufacture defect within 7 days of receipt. (Would you want a returned flute?) If you have an issue outside of a defect, please contact us so we can work something out!

5. Warranty: Our products are covered by a manufacturer's warranty. The specific warranty period and coverage may vary depending on the product. Please refer to the product documentation or contact our customer support for more information.

6. Privacy: We value your privacy and take appropriate measures to protect your personal information. We only collect and use your data for order processing and communication purposes. For more details, please refer to our Privacy Policy.

7. Intellectual Property: All content on our website, including images, text, and logos, is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any of our content without prior written permission.

8. Disclaimer: While we strive to provide accurate and up-to-date information, we cannot guarantee the completeness or accuracy of the content on our website. We reserve the right to modify or discontinue products, prices, and services without prior notice.

9. Contact Us: If you have any questions or concerns regarding our terms and conditions, please don't hesitate to contact us at raummusic@kilncreative.com. Our customer support team will be happy to assist you.

By making a purchase on our website, you acknowledge that you have read, understood, and agreed to our terms and conditions. Thank you for choosing RÄUM Music!

Last Updated: 27 September, 2023

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